InsuredAudit
Utilization Management Integrity

Every medical-necessity decision, criteria-anchored and court-ready.

InsuredAudit turns utilization management from a defensibility liability into a documented asset. Each authorization, concurrent review, and denial is tied to the exact clinical criteria applied, reproducible on demand, and packaged as evidence your auditors, regulators, and appeals reviewers can stand behind.

The member experience

What members see when they log in.

A member portal that turns a denial into an answer: the money their plan moved, a visual timeline of every record, and -- for every denial -- why, how it compares to the applicable rule, and exactly how to overturn it.

InsuredAudit member dashboard showing the money the plan moved and recent activity
Member dashboard -- the money, at a glance
Member visual timeline of every record over time
Visual timeline of every record
Member claims list with service, codes, provider, and reason
Claims -- service, codes, who, and why
Member appeals list with status and outcomes
Appeals -- status and outcomes
The stakes

UM decisions are only as strong as the record behind them.

Improper-denial scrutiny, appeals overturn rates, and regulatory audits all turn on one question: can you show, decision by decision, that the right criteria were applied consistently? When the answer lives in scattered notes and reviewer memory, every appeal and every audit is a risk you carry alone.

APPEALS

Overturns you cannot explain

When a denial is reversed and no one can reconstruct the criteria applied, the loss compounds: the cost, the abrasion, and the precedent.

REGULATORS

Audits that assume the worst

State DOI reviews and CMS program audits read silence as non-compliance. An incomplete record is treated as an absent one.

CONSISTENCY

Reviewer-to-reviewer drift

The same case, two reviewers, two outcomes. Without an anchored criteria trail, drift is invisible until it is litigated.

How InsuredAudit works

Decisions stay human. The proof becomes automatic.

InsuredAudit sits alongside your existing UM workflow and your clinical criteria, capturing the substantiation for every determination as it is made. AI accelerates the work; deterministic rules, the applied criteria, and your reviewers determine the outcome.

Criteria-anchored

Every determination is bound to the specific criteria set and clinical inputs that produced it, so the rationale is explicit and reproducible.

Court-ready evidence

Each decision produces a tamper-evident evidence record built to survive appeal, audit, and litigation scrutiny, not just internal review.

AI for speed, not for the verdict

Models draft, summarize, and surface; they never decide medical necessity. Outcomes rest on criteria and qualified reviewers, which keeps the record defensible.

What it changes

For the office that owns the risk.

CHIEF MEDICAL OFFICER

Defensible by design

Walk into any audit or appeal able to reconstruct exactly why a decision was made, on the criteria, every time.

COMPLIANCE & LEGAL

Evidence, not assurances

Replace "we believe our process is sound" with a record you can produce, page for page, on demand.

CFO

Fewer avoidable losses

Reduce overturns, rework, and audit exposure by closing the gap between the decision and its documentation.

Getting started

Proof before commitment.

1

Scope

We map your UM workflow, criteria sources, and the decisions under the most scrutiny.

2

Replay

We run a sample of real determinations through InsuredAudit and show the evidence record each one produces.

3

Pressure-test

We put those records up against appeal and audit standards so you see how they hold under challenge.

4

Decide

You see the defensibility gain on your own cases before any commitment.

For developers & integration teams

Built to drop into your stack.

InsuredAudit runs inside your environment and connects to the systems you already have. Send your claims, prior-authorization, appeal, and pharmacy data through a REST API or native EDI/FHIR (X12 837/835/278, FHIR, HL7v2, NCPDP), and read back timelines, guideline checks, and court-ready evidence bundles. Scoped API keys, webhooks, and SDKs for TypeScript and Python.

Four no-fee working sessions to start.

Bring your hardest UM cases. We will show you, on your own determinations, what defensible utilization management looks like.

Request a working session